Refund policy

Return Policy

We strive to ensure that our products meet your expectations. If you receive a defective product, please contact us within 30 days of delivery with photo proof, and we will offer a free reprint or refund. Please note that products do not need to be returned. For non-defective products, returns and exchanges are not supported as items are printed on demand.

If an order is returned to sender or lost in transit due to an invalid address, a refund of the product price only will be issued.

Please note that Artlines will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For digital print products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.